Frequently Asked Questions
What is SRWBILL?
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SRWBILL is a comprehensive ERP billing software designed for small and medium businesses. It includes features like account groups, product management, GST master, customer/supplier management, financial reports, voucher management, and year-wise reporting.
How much does SRWBILL cost?
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We offer two plans: Monthly Plan at ₹150/month and Yearly Plan at ₹1,500/year (one-time). Yearly plan renewals get a 30% discount at ₹1,050/year. Both plans include all features with auto-renewal.
Is there a free trial?
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We offer a 7-day money-back guarantee instead of a free trial. Try SRWBILL risk-free, and if you're not satisfied within 7 days, we'll provide a full refund.
Can I cancel my subscription anytime?
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Yes! You can cancel your subscription anytime from your account settings. You'll retain access until the end of your current billing period. Note that refunds are only available within the first 7 days of initial subscription.
What payment methods do you accept?
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We accept all major credit/debit cards, UPI, net banking, and digital wallets through our secure payment gateway. All transactions are encrypted and secure.
Is my data secure?
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Absolutely! We use bank-level encryption (SSL/TLS) for all data transmission and storage. Your data is backed up daily and stored on secure servers in India. We comply with all Indian data protection regulations.
Can I export my data?
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Yes! You can export all your data at any time in common formats (Excel, PDF, CSV). This includes invoices, customer data, product information, and all reports.
Is GST compliance included?
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Yes! SRWBILL includes a complete GST Master module with automatic tax calculations, GST reports, and compliance features. Generate GST-compliant invoices with ease.
How do I contact support?
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You can reach us via email at support@srwbill.com or WhatsApp at +91 8308116689. Our support team is available Monday-Saturday, 9 AM - 6 PM IST. Email response time is within 24 hours, WhatsApp within 2 hours during business hours.
Can multiple users access the same account?
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Currently, each subscription is for a single user. Multi-user access is planned for future updates. Contact us if you have specific requirements for team access.
What happens if I miss a payment?
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If a payment fails, we'll retry once and send you a notification. If payment still fails, your account will be suspended but your data remains safe for 30 days. You can reactivate by updating your payment method.
How does the 30% renewal discount work?
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When you subscribe to the yearly plan at ₹1,500, your renewal after one year will be automatically discounted to ₹1,050 (30% off). This discount applies to all subsequent yearly renewals as long as you maintain active subscription.